Welcome to Hotel Ratneswar. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Reservations and Cancellations
- Booking Confirmation: A reservation is confirmed only upon receipt of the booking confirmation from Hotel Ratneswar.
- Cancellation Policy: Guests may cancel their reservations in accordance with our cancellation policy, which will be provided at the time of booking. Cancellation fees may apply based on the timing of the cancellation.
2. Check-In and Check-Out
- Check-In Time: Check-in is from [insert time].
- Check-Out Time: Check-out must be completed by [insert time].
- Identification: Guests must provide valid identification at check-in.
3. Room Rates and Payment
- Rates: Room rates are subject to availability and may vary. All rates are inclusive of applicable taxes unless otherwise specified.
- Payment: Payment must be made in full at the time of booking or upon arrival. We accept cash, credit cards, and other payment methods as specified during the booking process.
4. Guest Responsibilities
- Conduct: Guests are expected to conduct themselves in a respectful and lawful manner. Any damage caused to hotel property will be charged to the responsible guest.
- Prohibited Activities: Illegal activities, smoking in non-designated areas, and any behavior that may disturb other guests are strictly prohibited.
5. Liability
- Guest Belongings: Hotel Ratneswar is not responsible for the loss or theft of guest belongings. We recommend that all valuables be stored in the provided safe.
- Hotel Property: Guests are liable for any damage or loss caused to hotel property during their stay.
6. Use of Website
- Content Ownership: All content on the Hotel Ratneswar website, including images and text, is the property of the hotel and may not be reproduced without permission.
- Accuracy of Information: We strive to provide accurate information on our website; however, Hotel Ratneswar is not liable for any errors or omissions.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for more information on how we collect, use, and protect your personal data.
8. Changes to These Terms
Hotel Ratneswar reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website with the effective date.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of [applicable jurisdiction].
10. Contact Us
For any questions or concerns regarding these terms, please contact us at:
Hotel Ratneswar
Address: Vill/Post: Birpara, P.S/Dist: Alipurduar, Pin: 736121
Phone: +91 7399666688
Email: info@hotelratneswar.com